Shipping and Handling
University Store is proud to offer one flat shipping rate of $6.25 orfree shippingfor orders of only non-textbook merchandise over $50. These rates apply only to domestic orders within the continental United States. Diploma frames & over-sized items will incur additional shipping fees and are not eligible for free shipping promotions. Items that have special shipping charges will include this information in the individual item description. Textbook orders are not eligible for free shipping except during special promotions that clearly indicate inclusion. All packages will be shipped via UPS Ground. Expedited shipping is available, but requires an order specific quote. Please contact the web order department at 912-478- 0657 for expedited shipping quotes.
For international shipments, the shipping cost will be added to the customer's order total. Small shipments to Canada will be charged $30.00 in shipping fees. APOs and other military mail will be charged $12.00 shipping. Other international orders will be quoted shipping costs via email or phone.
Web orders are pulled and processed Monday through Friday during normal business hours. Typically orders ship 1-2 business days after they are placed except possibly during high volume periods at the start of the semester. You will receive an email notifying you that your order has been processed for shipment or is ready for pick up in the store. You will be emailed a UPS tracking number at the end of the day that your order is boxed. Please allow an extra 4 to 6 business weeks for delivery of diploma frames. Diploma frames ship directly from the manufacturer.
Web orders marked for in-store pickup will be available for pickup at the Web Order Counter. Your Eagle ID card is required for pickup of textbook orders. A driver’s license can be used to pickup any other orders.
If you have questions, please e-mail us at[email protected]or contact us by calling 1-800-861-7059.